MAX answers your patients' WhatsApp 24/7 in Cantonese, English and Mandarin, books appointments into your live calendar, and keeps every record on private servers in Hong Kong. No public AI. No data leakage.
Every missed message is a missed patient. MAX answers in seconds — then follows through.
Answers every enquiry in seconds — opening hours, pricing, availability — in the patient's language, day or night.
Books, reschedules and cancels straight into your live calendar — Google, Outlook or your clinic system.
Sends reminders, fills last-minute gaps, and recalls patients for follow-up visits — automatically.
Chats and patient records stay on hardware we control in Hong Kong — never sent to public AI models.
We map your patient journey — enquiries, booking, reminders, recall — and walk you through exactly what MAX will handle. One week, no obligation.
MAX is trained on your services and tone, then wired to your calendar and clinic systems. Your data never leaves our private HK servers.
Staff onboarding, a dedicated account manager, and real humans on support — MAX plus a team that answers the phone.
Patient conversations are sensitive. That's why MAX doesn't run on OpenAI — it runs on our own servers in Hong Kong, and nothing is ever used to train anyone else's product.
Built for clinics with strict PDPO and GDPR-aligned requirements. Hong Kong-first storage, encrypted, audited.
Nothing you or your patients type is used to train OpenAI, Google or any other public model. Your data stays yours.
Every message is logged in your dashboard. Export or wipe your data anytime — one click, no questions.
No — never. MAX runs on PAWS' own hardware in Hong Kong. Patient conversations and records are never sent to public AI models and never used to train them.
Yes. MAX syncs with your live calendar — Google Calendar, Outlook, and clinic systems via custom integration — so bookings, reschedules and cancellations appear instantly with no double-booking.
Yes — Cantonese, English and Mandarin, with the natural tone your patients expect. Switch languages mid-conversation and MAX follows.
You get a fixed quote after the free discovery call — no obligation. Most clinics start with a small monthly plan and scale as MAX takes over more of the front desk.
Book a free discovery call. We'll map one week of your patient enquiries and show you exactly what MAX would have answered.
Book a free discovery call